Download error from Song Galaxy

Any comments, questions or ideas about Multi Track audio files

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Download error from Song Galaxy

Postby mynameisspada » Thu Mar 01, 2018 7:30 am

hi everyone im now in this forum, i downloaded and paid 13,90$ for a multitrack and the download file is ".mtf"
i tried to contact song galaexy but their email show this message "
Dear customer, to use your multi track file you need to download and install this software if you have not done so already:
Windows - Player and converter software to mix or extract WAV files
Multi Tracker - Windows


i downloaded and installed but it's just a vst plugin, and it didnt open the file .mtf, how could i solve this? I hate when i pay for nothing

Thanks in advance,
e
mynameisspada
 
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Joined: Thu Mar 01, 2018 7:27 am

Re: Download error from Song Galaxy

Postby Rachel @ SG » Fri Mar 02, 2018 8:40 am

Hello,
Thanks for joining the forum. As explained on our site and in our email, you need to download Multi Tracker software. It is not a VST plug in, it sounds like your download was incomplete maybe??

Here is a link to download the software:
Multi Tracker for Windows http://www.songgalaxy.net/download/MultiTracker.exe
Mac OSX Multi Tracker (Beta) http://www.songgalaxy.net/download/MultiTracker_VST.zip

Are you on Windows or Mac?
----
For the quickest response, please send me an email at rach@songgalaxy.com

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