Privacy Policy

 

Song Galaxy is committed to preserving the privacy of all visitors to our website at www.songgalaxy.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU
When you visit or order products or services on www.songgalaxy.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
To maintain customer service standards we may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your email address to send you a newsletter about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future you can cancel at any time.

DISCLOSURE OF YOUR INFORMATION
The sites administration does not have access to information concerning payment details and shall keep customers financial information strictly confidential. All payments are dealt with by respected payment gateways that use the latest standards of encryption technology to keep your information safe.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES
Cookies are small amounts of information which we may store on your computer. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at aboutcookies.org. In that case, you may not be able to use certain features on our site.

Cookie NameDescription
Expire
songgalaxy
Store your unique session id. It is needed for working login and shopping cart. When you close browser
_utma, _utmb, _utmc, _utmz These cookies enable the function of Google Analytics. When you close browser

SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at office@songgalaxy.com We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to office@songgalaxy.com